Privacy Policy
How we collect, use, and protect your data when you interact with SwiftVision AI's website, demos, and enterprise computer vision platform.
TL;DR: We respect your privacy. This policy explains what data we collect, why we collect it, and how you can control it. We never sell your personal data.
Introduction
SwiftVision AI (headquartered in Denver, CO) provides computer vision solutions across Sports, Retail, Security, Industrial, Healthcare, and Automation. This Privacy Policy applies to our website, demos, APIs, and enterprise platforms ("Services").
By using our Services, you consent to the data practices described in this policy. If you have an Enterprise Agreement, specific privacy terms in that agreement will take precedence where applicable.
Our Commitment
We are committed to transparency and data protection. This policy explains our practices in plain language.
Information We Collect
We collect several types of information to provide and improve our Services:
- Personal Data: Name, email address, phone number, company name, job title, and billing information when you request a demo, sign up, or contact us.
- Usage Data: IP address, browser type, pages visited, time spent, and interaction metrics collected automatically via cookies and analytics.
- Visual Data (Demos & Enterprise): When you test a demo or use our enterprise platform, we process images/video feeds you provide. We do not store this visual data unless explicitly agreed in writing for model training or performance analysis.
How We Collect Information
We collect information through the following channels:
- Directly from you: When you fill out forms, request demos, contact support, or set up an enterprise account.
- Automatically: Through cookies, log files, and analytics tools (e.g., Google Analytics) when you browse our website.
- From third parties: Occasionally from business partners or public sources to verify business credentials (with your consent).
How We Use Information
We use your information for the following purposes:
- To provide, maintain, and improve our Services and demos.
- To process transactions and manage your enterprise account.
- To communicate with you about updates, security alerts, and support.
- To enhance our AI models (only with aggregated, de-identified data or with explicit written consent).
- To comply with legal obligations and enforce our Terms & Conditions.
No Selling of Data
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
Cookies & Tracking Technologies
We use cookies to enhance your experience, analyze site traffic, and remember preferences. Types of cookies we use:
- Essential: Required for basic site functionality (e.g., login).
- Analytics: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Preference: Remember your settings and language choices.
You can control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.
Data Sharing & Disclosure
We may share your data only in the following limited scenarios:
- Service Providers: With trusted third-party vendors (e.g., cloud hosting, analytics, payment processors) who are contractually bound to protect your data.
- Legal Compliance: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or asset sale (with prior notice).
- With your consent: For any other purpose explicitly approved by you.
Data Security
We implement industry-standard security measures including encryption (TLS/SSL), access controls, and regular security audits to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but strive to protect your information.
Security Incident Response
In the event of a data breach, we will notify affected users and regulatory authorities within the legally required timeframe.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax, accounting, or legal obligations). Enterprise clients should refer to their specific agreement for customized retention schedules.
Your Privacy Rights (GDPR / CCPA)
Depending on your location (e.g., EU, California), you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Correct inaccurate or incomplete data.
- Deletion: Request deletion of your data (subject to legal obligations).
- Restriction / Objection: Limit or object to certain processing activities.
- Portability: Receive your data in a structured, machine-readable format.
- Opt-out: Opt out of marketing communications at any time.
To exercise these rights, email us at info@swiftvision.ai. We will respond within 30 days.
Children's Privacy
Our Services are not directed at children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.
Third-Party Links & Services
Our website may contain links to third-party sites (e.g., partners, social media). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.
International Data Transfers
SwiftVision AI is based in the United States. If you are accessing our Services from outside the US, your data may be transferred to and processed in the US. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place for such transfers, in compliance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be prominently posted on this page with a revised "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our Data Protection team:
Get in Touch
We aim to respond to all privacy and data protection inquiries within 48 business hours.